July 15, 2010

Filed under: Industry News — Tags: new Ford Fiesta 2011 — admin @ 12:44 pm

With over 80% of all new vehicle orders placed with Auto eBid being factory orders taking an average 12 weeks, clients rightfully expect the vehicle to turn up on the anticipated delivery date.

While the majority of all orders are indeed delivered on time, issues with delivery time on a limited number of orders do occur from time to time due to the manufacturer and or ‘acts of god’.

The biggest culprits are Ford and Hyundai, with common excuses such as a “certain component no longer being available”, and “recent influx of orders taken” or “transport issues”. For those of you waiting for the new 2011 Ford Fiesta, you are likely to have to wait a little longer. We have been informed that delays of up-to 2 weeks are likely on the new Ford Fiesta 2011 are due to Hurricane Alex.

The new 2011 Ford Fiesta is built near Mexico City and it seems Hurricane Alex hit Northern Mexico a few weeks ago causing damaged railroads near the factory.

According to Auto eBid CEO Amin Saleem “Delays in the delivery of new vehicles are the bane of our business. Unfortunately while the majority of orders taken are delivered on time, in a few cases delays caused by the manufacturer place a lot of undue pressure on the main franchised dealers and even Auto eBid. While we currently have a 96% customer satisfaction rate, we are confident this would be even higher if it were not due to manufacturer delays.”

“Our job does not simply finish when you have ordered your new vehicle. We will track your order until delivery and chase up the supplier to apply more pressure than is possible by an individual on the franchised dealer and the manufacturer.”

“We have already removed a number of unscrupulous dealers who use unethical practices such as promising quicker delivery times just to get the order and will remain focused in removing any unethical supplier in the future. “

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